What should I do if I'm banned from the game?

If any suspicious activity occurs on the player's account, the player's profile may be blocked.

If your profile is blocked, to clarify the situation for which you were blocked, write to us by email [email protected] the following information:

1. The name of the game (we receive a lot of requests from players from all our games by email);

2. Your ID (ID is the personal identification number of each player. It is specified in the settings);

3. Your nickname and level (If you do not remember your ID, then the search is performed using this information);

4. Next, describe the problem you are facing.

The player's profile may be blocked by the anti-cheat system, due to suspicious activity in the game or other situations specified in the Rules of the game.