How to restore an account. I forgot my password

If the lost profile has a Linking to the mail, you can restore it yourself.

To do this, go to settings, tab Main settings → Linkings. Then enter the mail data and you can log in to your account.


If you have forgotten your account password and can't access your game account, you can easily reset your password in the game settings, under "Link account". Enter your email and click "Forgot Password". After that, information with a new password will be sent to the specified email. When checking your email, do not forget to check your spam folder.



If you forgot your password, but you have access to your account, you can reset your password in your Personal Area, in Profile - Options - Reset Password. Click once on Reset Password and a new password will be sent to the email your game profile is linked to. When checking your mail, do not forget to check your spam folder.



In case your game profile is not connected with the e-mail or you do not remember your e-mail address, to restore the profile you have to contact the technical support service indicating the following data about your lost profile (all that you remember)

1. ID (the ID is in the game settings);

2. Nickname (profile name);

3. Level;

4. The approximate amount of gold and silver on the account.