Important information. Please read the information below carefully before deleting your game profile.
- The process of account deletion takes 14 days.
- After starting the process within 10 days you can contact the technical support ([email protected]) to interrupt the process of deletion.
- During the deletion process the Account will be blocked.
- After the process is finished data from the Account will be deleted irretrievably.
- You won't be able to restore the payments from the deleted Account.
- Clan commanders must transfer or delete the clan before deleting the Account.
After reading the information about deleting an account, you can delete your in-game profile.
If you want to permanently delete your game account:
1. Contact tech support for a complete deletion of your game profile data.
2. After confirming the account deletion your game profile will be blocked for 60 days and then all data will be permanently deleted. You can cancel deletion within 45 days.
Important! If you do NOT want to delete your game account, please do NOT delete your profile in Personal Area and do NOT request a complete deletion of your game account from Technical Support.
