Transferring an account from one server to another server is possible. However, the game does not have this functionality, so the technical support staff will have to do this manually. The cost of this service is 50,000 gold. Only the profile data is transferred:
- nickname;
- level;
- equipment and its upgrade;
- Gold, silver and experience points;
- VIP if any;
- mail attachment.
The team is not transferred if you are a member of a team. Before you can migrate your profile, you must leave the team.
To switch to another server, please contact the technical support with the following information:
1. Send the ID and server of the profile you want to migrate. (For example, ID #12345 Europe). Your profile must have 50,000 gold on its account.
2. Send the ID and server of the profile to which you want to transfer your profile data (for example #123456 Singapore).
To create an account on another server, go to Settings → Select Server.
It is important that the profile on the other server be of the first level, with no links to email or social networks.
After a successful profile transfer, the current profile will be blocked.
Please note that if the server you want to transfer your account to is farther away than the one you are currently playing on, you may experience connection loss or quality problems while transferring. If you are sure about the transfer of the account on another server, please specify it when contacting us.